We want you to be completely satisfied with your purchase on Xpress Buyer.
You may return all products within 30 days of delivery.
You can initiate a return or a refund on items from your Order History page. Simply click on 'Contact Support' next to the item you wish to request a return or a refund and Xpress Buyer Support will be ready to assist.
We aim to process all requests within 72 hours upon receiving. Refunds are issued back to the original form of payment used to purchase the order.
In the event that a Xpress Buyer gift card is applied to an order and that order is refunded for any reason, any gift cards used in that order will not be refunded.
At this time, Xpress Buyer cannot refund, reimburse, cover, or otherwise be responsible for any fees not paid to us. This includes any customs taxes or VAT as well as any return shipping costs you may incur in the refund process.